Sep 1, 2010, 3:42pm
Cancellation Emails Sent for Dormant Accounts
Some cancellation emails were mistakenly sent for many inaccessible accounts as part of a billing process. If you received an email, it’s likely that you had a dormant account laying around that was never accepted. Your normal account should not be affected. If your normal account was affected, just log in and accept the terms of service and choose your support plan again. You may be asked to re-enter billing details. If you’re having trouble logging into your normal account, please contact us.
